Privacy Policy

ATRIUM TRAVEL (hereinafter "the Company", "we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, phone number, billing address, and payment information.
• Booking Details: Pick-up and drop-off locations, date and time of service, special requests, and preferences.
• Technical Data: IP address, browser type, operating system, device information, and usage data.
• Communication Data: Records of correspondence with our customer service team.

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our chauffeur services
• To process your bookings and payments
• To communicate with you about your reservations and send service updates
• To respond to your inquiries and provide customer support
• To personalize your experience and provide tailored services
• To send marketing communications (with your consent)
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and enforce our terms and conditions

We may share your personal information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processors, analytics providers, etc.).
• Chauffeurs: With our professional drivers to facilitate your bookings.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure servers and databases with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of your personal data we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request limitation of processing of your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing of your data for marketing purposes.

To exercise any of these rights, please contact us at info@atriumtravel.com.

Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage.

Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytical Cookies: Help us understand how visitors use our website.
• Marketing Cookies: Used to deliver personalized advertisements.

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including the use of Standard Contractual Clauses approved by the European Commission.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@atriumtravel.com
• Phone: +33 1 23 45 67 89
• Address: ATRIUM TRAVEL, Paris, France